Operational Due Diligence Services

Delivering institutional insight and independent integrity

Channel Diligence

Channel Diligence is a global consulting and services firm, providing trusted expertise to institutional investors, allocators, family offices, investment platforms and investment managers. With operations in the U.S. and Australia, we specialize in helping investors and allocators make confident, informed decisions through independent operational due diligence.

Our team combines deep industry expertise with a global perspective to deliver clarity, accountability, and operational assurance across every stage of the investment lifecycle. By providing rigorous, independent assessments of investment managers, service providers, and governance frameworks, we help clients identify risks, strengthen oversight, and enhance operational resilience, ensuring investments are well-managed, compliant, and positioned for long-term success.

Services

Channel Diligence partners with clients to uphold the highest standards of operational excellence and investor protection. Our services include:

  • Operational Due Diligence (ODD): Independent assessments of investment managers and investment structures to evaluate risk management, governance, conflicts of interest, cyber security, valuation practices, third-party oversight, BC/DR and control frameworks.
  • Service Provider Reviews: Comprehensive analysis of internal processes, compliance frameworks, cyber security, BC/DR and third-party relationships.
  • Governance and Oversight Consulting: Advisory support to strengthen accountability, reporting standards, and operational transparency.
  • Ongoing Monitoring: Continuous diligence and reporting that aims to ensure resilience, compliance, and alignment with global best practice and regulatory expectations.
  • ESG Operational Due Diligence: Assist start-up firms establish robust governance frameworks and implement best practices to support scalability and regulatory compliance.

Our clients

We support a global client base across Australia, the Americas, and Europe, including:

Institutional Investors and Allocators

Pension funds and super funds, endowments, and sovereign wealth funds seeking independent operational assurance.

Family Offices and Private Wealth Firms

Those requiring tailored diligence and governance solutions to protect and grow capital.

Investment Managers

Managers committed to operational transparency and investor confidence.

Investment Platforms

Complement in-house due diligence teams by providing specialized operational expertise and benchmarking against global practices and regulatory expectations.

Channel Diligence bridges the gap between investors, allocators and investment managers, helping to promote trust, transparency, and operational strength. Our independent insights help to ensure that selected investment managers and funds are well governed, compliant, resilient, and operationally sound enabling confident decision-making in a dynamic investment landscape.

“Operational due diligence has never been more critical. In a world of heightened regulatory scrutiny, complex fund structures, and evolving investor expectations, robust diligence can help to safeguard against reputational and operational risk.”
Stephanie Sirois, Managing Director, U.S.
"Operational due diligence provides investors with a competitive edge by uncovering hidden risks and inefficiencies, and can even generate operational alpha through enhanced governance, process optimisation, and risk mitigation."
Erika Jordan, Managing Director, Australia

Connect with us

With decades of experience and a personalized approach, we help clients manage risk, strengthen governance, and maintain investor confidence.

To learn more about Channel Diligence or discuss how we can support your operational due diligence requirements, please contact us.

Americas

560 Lexington Avenue, 2nd Floor
New York, NY, 10022
United States
T:
+1 207 841 7328
EmailLinkedInExecutive Bio
T:
+1 917 583 3096
EmailLinkedInExecutive Bio

Australia

Level 39, 88 Phillip Street
Sydney, NSW, 2000
Australia
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